Shipping Policy
About Shipping Fees:
Orders totaling over HK$199 after discounts qualify for free Standard Shipping.
Standard Shipping fee is HK$30.
How long does it take for my order to be processed and sent?
Handing Time: 1-2 Business Days. (Please allow 1-2 business days for our warehouse to process your order before it is shipped.)
For Pre-sale Items, Our team has been working diligently to ensure that your product is packaged securely and will be dispatched early.
About the delivery time:
| Country |
Transit Time (Weekdays) |
Expression | Track the web |
| Hong Kong |
2-4 Business Days |
SF International | SF International parcel tracking |
Total Delivery Time: 3-6 Business Days (Handing Time+ Transit Time)
SF Locker & SF Store Pick-up
Orders will be delivered to a SF store or SF locker within 2 to 4 working days. Please note some SF stores are closed on Sundays. For more info, please refer here. For selected products shipped from different warehouses, the delivery lead time will take up to 5 to 8 days. We will advise your estimated delivery date on the payment page. Pick-up Period
• SF Locker - within 24 hours
• SF Store - within 48 hours
If you fail to pick up the order within the period, SF Express will charge an accumulative fee of HK$10 for every 24-hour delay. For more info, please refer here. Maximum Parcel Size
• SF Locker - 45*31*35cm, 20kg or below
• SF Store - 70*40*32cm, 20kg or below
Note: At some point, processing may take longer due to increased order volumes. Delivery dates are estimated and not guaranteed. If you have any questions, please do not hesitate to contact: support@airspiritpump.com